ChatGPT created by OpenAI, has seen meteoric growth since its release one year ago, amassing over 180 million users globally. ChatGPT is available in more than 159 countries and supports more than 50 languages, including English, Spanish, French, German, Chinese, Japanese, Arabic, and many more.
Let's take a look at the key user statistics to better understand who is using ChatGPT and how:
In just 60 days after launch, the number of ChatGPTPlus subscribers hit 100 million users, showcasing a new standard in the pace of software or technology adoption.
Today it stands at around 180.5 million monthly active users (MAUs).
The website generates substantial traffic: 1.43 billion visits in August 2023, 1.5 billion visits in September 2023 and 10 billion all-time visits.
Most people visit ChatGPT.com directly rather than relying on organic search via Google, Microsoft Edge or another search engine.
Each user spends an average of 8 minutes and 32 seconds per visit interacting with it.
In terms of demographics: 65.68% of users are male and 34.32% female.
The majority of users are between 18 and 34 years old.
Users geographic distribution: The US leads all countries with 14.82% of the user base, followed closely by India at 8.18%. Notably, Colombia and the Philippines have 4.01% and 3.65% of ChatGPT users, respectively. Japan rounds out the top five with 3.14% of ChatGPT users. The remaining countries collectively make up a substantial 66.2% of ChatGPT's user base.
By contrast, the published estimated reach of Google Bard is 1 billion users. Bard is available in over 180 countries. It has been translated it into Japanese and Korean (Google Bard was officially released on February 8, 2023. The access was opened up on March 21, 2023.)
Anthropic first launched Claude in March with users in the US and UK in July. They have published user data.
There are several factors driving ChatGPT's meteoric and sustained growth. The platform:
Resonates with millions globally, in part because of language-support. People say they like the speedy response time to queries. Many users see it as the “next level” platform for performing information searches after using Google in the past.
Has exceptional natural language abilities, including contextual understanding, a natural flow in conversation or as an Chatbot, a vast knowledge base, adaptability to user communication styles, prompt-driven responses (e.g., summarize, condense, etc.), math functions and coding support, and the capacity to capture users' attention with engaging and contextually relevant interactions. In short, it’s fun, informative and accessible.
Is free and easy to use, and it possesses low barriers to adoption.
Can assist with learning, writing, and problem-solving – especially for students and business professionals.
Appeals to many as better than other generative AI’s while many feel that ChatGPT is ideal working in conjunction with other generative AIs.
While growth may slow from its initial pace of use and adoption, ChatGPT has entrenched itself as a global technology phenomenon and could produce a much larger user base as capabilities improve. Understanding how different groups engage with and perceive this technology can help guide ethical development and use cases.